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julio 8, 2012

The JetHead Blog

My guess is that “Air France 447” probably doesn’t ring a bell with most airline passengers–nor should it, really. But it means a lot to me.

But I probably read airline accident reports with a different mindset than those for whom “flying” is actually riding, kind of like the tandem jumpers who pay to fall out of a plane hooked to an “experienced” parachutist–then say they’ve “sky-dived.” That’s because what goes on between the time passengers board my jet to touchdown and deplaning thousands of miles later rests squarely on my shoulders.

Certainly, I mourn the loss of the 228 souls on board the Airbus 330 aircraft, but I have to think beyond that. My job is to ask, when it comes to the mechanical failure the pilots of AF 447 encountered, what are my blind spots, my vulnerabilities? How can I successfully handle this challenge when it happens on my…

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